All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email, but it may take 3-4 business days during busy time. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
We offer different shipping options.
We offer a free shipping for orders over $75.
Your order may be subject to import duties and taxes , which are incurred once a shipment reaches your destination country. Musk Fragances LLC is not responsible for these charges if they are applied and are your responsibility as the customer.
In-store pickup
You can skip the shipping fees with free local pickup at Hilliard, Columbus. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Please have your order confirmation email with you when you come.
International Shipping
International shipping available for some countries.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@muskfragances.com with your name and order number, and we will look into it for you.
