Processing and Shipping Time
Please note that processing time and shipping time are different. Processing time is the time it takes us to work and ship your order. Shipping time begins when your package is delivered to the postal service office.
The estimated processing and shipping time is 2-3 business days, excluding weekends and holidays. During peak periods, this process may take 4-5 business days. Once the order has been prepared, a shipping confirmation with tracking information will be sent.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Costs
We offer various shipping options:
| Shipping Option | Transit Time | Cost |
|---|---|---|
| Economy (Orders over $75.00) | 3 to 6 days | Free |
| Standard | 3 to 6 days | $6.99 USD |
| Priority Mail | 2 to 3 days | $14.99 USD |
Your order may be subject to import duties and taxes , which are incurred once a shipment reaches your destination country. Musk Fragances LLC is not responsible for these charges if they are applied and are your responsibility as the customer.
International Shipping
International shipping available for some countries.
Non-receipt of Order Confirmation
If you do not receive your order confirmation, we recommend checking your spam or junk email folder. If it is not found, please contact our customer service team for further assistance.
Non-receipt of Order
Order tracking will provide real-time updates on the shipment status. If your package is delayed or undelivered, please contact our customer service team for assistance. Each case is unique, and we will assess your specific situation to provide the necessary guidance.
Order Status
Once your order has been shipped, you will receive an email notification containing a tracking number to check its status. Please allow up to 48 hours for tracking information to be updated.
You can always contact us for any question at info@muskfragances.com.
